At Impact 2012, Prolifics and Cigna are joining together to deliver an exciting case study focused around Cigna's innovation through BPM. During this presentation Anant Gupta (VP BPM at Prolifics) and Kevin Hutt (Cigna) will provide an exclusive look into the organization's strategic vision and how leveraging BPM process-centric tools brings the agility needed to grow and evolve over time.
We sat down with Prolifics' Howard Webb to get a better idea of what attendees can expect to hear at this session:
Can you tell us a little more about the session hosted by Prolifics and Cigna?
Business Process Management is often considered a solution for businesses that are struggling and in need of improvement. While this is true, successful organizations as well must be diligent about continuous improvement. This session, presented by Cigna will examine how a successful company is taking advantage of BPM as a new approach to aligning process execution with business strategy to provide even greater levels of customer service while continuing to drive down operating costs.
Why should someone at Impact attend this session?
People who are either beginning their BPM journey or have been involved in BPM for some time should attend this session. I believe they will be interested in hearing how a successful company is dealing with both the challenges and opportunities presented by moving to a process managed culture.
For more information about the session, click here. Be sure to stop by Prolifics' booth G1 at Impact and check out our other speaking sessions.
Prolifics & Cigna: Customer Case Study: Cigna Healthcare and BPM process-centric tools
Session Number: 2108
Date: Tuesday, May 1, 2012
Time: 1:30pm - 2:45pm
Location: Lando 4201A