Customer Showcase: Prolifics Delivers Innovative IBM PureApplication Systems Solution

Recently, Prolifics delivered an innovative solution that leverages IBM PureApplication Systems, a platform system launched in 2012 that is designed and tuned specifically for transactional Web and database applications. Working closely with IBM, Prolifics delivered one of the first successful IBM PureApplication Systems solutions to date to our customer, a financial services company. This solution serves as a model for future implementations of the technology and is a testament to how companies can achieve real business value. The story is highlighted below:

This financial services company offers lending, leasing, and other financing to businesses in some 35 countries. The Company provides capital for a variety of assets, including industrial facilities and equipment, real estate, and corporate aircraft and vehicles. It also develops private-label financing programs, provides revolving credit, and makes equity investments in various industries. As part of a multinational corporation, the Company was beginning to outgrow its IT environment built on five different application server platforms including IBM WebSphere, Oracle WebLogic, JBoss, Apache Tomcat and Oracle GlassFish. Business and IT leaders undertook four key initiatives in support of business growth: streamline processes and strengthen security under a centralized application server platform; add a mobile platform for accelerated processing and approvals of credit applications; expand the Company’s BPM framework to further enable rapid million dollar transactions; and enhance security with a forensic tool to monitor incidents across the enterprise. As a longtime IT partner to this customer, Prolifics worked with the Company and IBM to build a solution that would best address the Company’s growing business needs – an initiative to build a cloud platform that would ensure speed, consistency and repeatability across the enterprise. The solution centers around four KPIs: reducing deployment times from months down to minutes, transitioning from quarterly to on-demand development rates, tracking and minimizing Failed Customer Interactions and enhancing on-demand compliance through automated reporting. Prolifics and IBM developed a solution built on IBM Pure Application Systems and supported by IBM WebSphere Application Server, Worklight, QRadar, WebSphere MQ, WebSphere Process Server and WebSphere Process Center that would enable the new mobile functionality, integration, process management and security capabilities. With the solution in place, Prolifics' customer gains millions of dollars in cost savings as well as improved productivity.

Interested in learning more?
To read more about IBM PureApplication Systems, click here.
To learn more about this customer story or connect with a Prolifics subject matter expert, contact solutions@prolifics.com.

Visit www.prolifics.com for more information.

Which Cloud Model is the Next “BIG THING?!"

IBM's purchase of Cast Iron resulted in another new integration product in the market by IBM, called IBM Cast Iron. I find this product interesting and started working with the technology. Cast Iron provides an approach to connecting to Public Cloud, Private Cloud and On Premise applications. Recently, a colleague and I presented on this topic at an IBM conference about Cast  and Cloud Computing.

It didn't take me long to understand that the market is buzzing with the term Cloud. It seems everyone wants a piece of it - IBM, Google, Amazon, Salesforce and many other organizations. Naturally, every industry implements its own model and tries to become a market player in this. I started my journey with Cloud recently. Though there are many confusing terms, let’s talk about some business model that Cloud brings us:
a. Software as a Service – SaaS
b. Infrastructure as a Service – IaaS
c. Platform as a Service – PaaS
d. Business Process as a Service – BpaaS

I thought it would be interesting to see which Cloud model is presently more successful, attracts more market and investors and will maintain the trend in future and thereby become the next big thing in market in next decade.

According to market predictions, I found that cloud computing is expected to cross $121 billion by 2015. SaaS holds currently 73% of markets revenues; this is the largest segment of cloud computing services market. IBM is one of the global leaders in SaaS. I have gone through numerous surveys and market research and it is easy to deduce that SaaS is by far the most successful and will remain so for many reasons.

1. Firstly, its price policy is one of the major factors which has made it very popular and unbeatable. This provides better perks for small business and small scale start up companies, allowing them to avoid the high expenses of purchasing and maintaining software. Any extra hardware for setting up the business is dispensable, makes it more cost effective.
2. Secondly, the ability to figure out web traffic in one’s internet based business through different web services such as Google analytics or Google AdWords provided by SaaS makes it very effective to track customer preferences and user behavior and thereby setting the business in the right track.
3. Thirdly, the availability of personalization and customization of application makes it very popular.

Here I should mention that all the above points make SaaS a very cost efficient and practical application for startup companies and small businesses which is one of the most important reasons for the growing popularity of SaaS. To take a deeper look, let’s compare the small business establishment trend and the rising SaaS popularity. An infographic by Intuit explores the costs of starting a new small business in the United States compared to other markets around the world.

http://infographicworld.com/intuit-small-business-in-the-u-s-and-abroad/

The graphic shows that starting a business in the US is relatively easy compared to the largest markets in Asia and a few places in Europe At the same time, user survey analysis conducted by Gartner and others has already discerned that North America is the largest consumer of on demand solutions. This region shows the highest SaaS deployments in expense management, financials, and email and office suites.

Now let’s consider Asia pacific , between 2011 and 2012 we see , SaaS revenue for this region has hiked by approximately $200 million. Asia Pacific includes markets in Australia, New Zealand, Hong Kong, Singapore, South Korea and Taiwan, and emerging markets, including China, India, Malaysia, Thailand, Indonesia, Vietnam and the Philippines. Among them India and China are the leading users of SaaS financial applications. Now if we go back to the infographic by Intuit we can clearly see that the next best countries for starting small business are India and China. This shows a direct correlation between the SaaS usage and their market in regions with booming small business.

It seems the popularity of SaaS will continue in North America especially when the President’s 2013 Budget Bill has given immense importance on supporting small business. The Budget will provide $16 billion for Small Business Administration and thereby expanding small business and in turn generate jobs. Thus SaaS seems to be the next big thing which is here to stay in USA considering its popularity in the small business sector.

Looking at the direct correlation that we observed between the booming small scale and start up businesses in the world market and the growing popularity of SaaS among them, it is easy to conclude that the SaaS Cloud application is definitely the next Big Thing.

Next month, I will be attending IBM Impact in Las Vegas. To learn more about Prolifics' solutions and what we have planned for Impact, visit our conference page.

Note: Market data was referred from Gartner, Intuit and various sources.

Sources:
http://www.ibm.com/cloud-computing/us/en/
http://www.gartner.com/technology/research/applications.jsp
http://www.gartner.com/technology/research/it-spending-forecast/

Arup Datta is a Solution Architect and Integration Specialist at Prolifics and an IBM Champion for WebSphere. Arup has expertise in providing end-to-end solutions leveraging IBM technology across several industry verticals, including Finance, Banking, Retail and Insurance.

Integrating with Salesforce.com

Salesforce.com (aka Salesforce) is the most commonly used cloud-based Software as a Service platform for Customer Relationship Management (CRM). Recently, we have been involved with a lot of customers who are planning to start migrating to or have made a strategic decision to use Salesforce to manage their customer contacts, track sales orders, streamline their sales processes, etc. In fact, Prolifics itself is a Salesforce customer.

Our own experiences, and those with our customers who use Salesforce, have given us an in-depth understanding of what it takes to ensure that this CRM solution is made universally available within the enterprise – to business processes that require customer information or to portal applications that mash up customer information with data from other systems. This blog entry details three patterns that we have commonly used when integrating with Salesforce and that we believe can be reused – entirely at the design level and to a good extent at the implementation level.

1. Enterprise CRM Services – Every enterprise has defined standards when it comes to their enterprise services and data formats. The reusable enterprise services are exposed via the ESB and all the end applications use these enterprise services to communicate with end systems so that the ESB can provide the common functionality and the governance needed when performing system integration. Using this same concept when working with Salesforce allows enterprises to centralize the Salesforce integration at the ESB layer (the ESB communicates with Salesforce using SOAP/HTTP web services), do transformation, security, etc. at one common place and provide clients – processes, portals or mashups, etc. – with the consistent enterprise-wide data representation to which they are accustomed. The enterprise services provide the generic CRM interface to the clients, so that if the CRM system has to be changed, the hundreds of clients that use the CRM system in the enterprise do not have to change. The IBM WebSphere Enterprise Service Bus is commonly used for implementing this pattern.

2. Publish CRM Data – Another common requirement is to ensure that CRM data is passed from Salesforce to back end systems based upon changes that happen within Salesforce to this information. The ESB provides a service (SOAP/HTTP web service) that gets invoked by Salesforce (with all the relevant information from Salesforce) when data of interest changes in Salesforce. This data is then transformed and passed to the back end systems. The benefits of this approach include a centralized service definition on the ESB, transformation of data, centralized security management, supporting legacy applications that are not web service enabled [but still need CRM data], etc. The IBM WebSphere Enterprise Service Bus or IBM WebSphere Message Broker is commonly used for implementing this pattern. [Note: the reverse flow from end systems to Salesforce is handled similarly, instead of being invoked by Salesforce; the ESB invokes a service on Salesforce.]

3. Bulk Load of CRM data – It is very typical for customers to need the ability to bulk load customer data from their existing homegrown systems into Salesforce. These kinds of requirements are also common when mergers and acquisitions happen and new customer data needs to be loaded. During the bulk load of CRM data, there may also be a need to cleanse the information before loading it into Salesforce. The IBM InfoSphere DataStage, IBM InfoSphere QualityStage, and the IBM InfoSphere Information Server Pack for Salesforce.com together support this pattern that involves the definition of ETL jobs that extract data from different sources, cleanse, map the data to Salesforce format, and load it into Salesforce.

I want to conclude by saying that we at Prolifics believe in “eating our own dog food.” Prolifics has a production implementation of IBM WebSphere Enterprise Service Bus that was built using the pattern described above (Publish CRM Data) that enables the data we have in our Salesforce instance to be published to IBM’s Global Partner Portal based on Siebel.

In my next set of blog entries, I will focus on couple of related topics:

• IBM’s acquisition of Cast Iron Systems and how the solution supports these patterns of integrating with Salesforce


• A set of assets that we are currently working on at Prolifics to help customers jump start their own Salesforce integration initiatives.

Rajiv Ramachandran first joined Prolifics as a Consultant, and is currently the Practice Director for Enterprise Integration. He has 11 years experience in the IT field — 3 of those years at IBM working as a developer at its Object Technology Group and its Component Technology Competency Center in Bangalore. He was then an Architect implementing IBM WebSphere Solutions at Fireman’s Fund Insurance. Currently, he specializes in SOA and IBM’s SOA-related technologies and products. An author at the IBM developerWorks community, Rajiv has been a presenter at IMPACT and IBM's WebSphere Services Technical Conference.

IBM CloudBurst Part 5: IBM CloudBurst Offering in Comparison to other Cloud Offerings

Samuel Sharaf, Solution Director West Coast

In the previous blog entries we discussed the IBM offering for establishing private clouds i.e. the CloudBurst device and its configurations. In this final part of the blog series, I will discuss the other cloud computing options, specifically open source and how they compare to the IBM offering.

Besides IBM, the other big players in the cloud computing domain are Amazon, Sun (Oracle), Google, SalesForce, etc. The Amazon EC2 (elastic compute cloud) offers a very flexible cloud computing solution for public clouds; offering both open source as well as vendor specific technologies. Before we start the comparison of the offerings; let’s revisit the architectural service layers of cloud computing. The architectural services model of cloud computing can be viewed as a set of 3 layers viz. applications, services and infrastructure.

Layer 1 – SAAS (Software as a service) e.g. Sales Force CRM application
Layer 2 – PAAS (Platform as a service) e.g. XEN image offered by Amazon
Layer 3 – IAAS (Infrastructure as a service) e.g. e.g. Amazon EC2 and S3 services

The IBM CloudBurst device basically offers all 3 layers of cloud computing in a single device for establishing a private cloud. As far as public cloud is concerned, IBM offers several SAAS services e.g. IBM Lotus Live Notes, Events, Meetings, and Lotus Connections etc.

So how does an open source cloud computing model look like? At the platform layer level, companies like Sun Microsystems are offering solutions built around open source Apache, MySQL, PHP/Perl/Python (AMP) stack. Open source communities are very actively developing solutions catered for cloud computing, in fact, cloud computing is acting as a catalyst for the development of agile new open source products like lighttpd (an open source web server), Hadoop, the free Java software framework that supports data-intensive distributed applications; and MogileFS, a file system that enables horizontal scaling of storage. However, a cloud computing solution based on open source is yet to be adopted by early adapters of cloud computing. As Tim O’Reilly, CEO of O’Reilly Media, and others have pointed out, open source is predicated on software licenses, which in turn are predicated on software distribution — and in cloud computing, software is not distributed; it’s delivered as a service over the Web. So cloud computing infrastructures and the modifications to the open-source technologies that enable them tend not to be available outside the cloud vendors’ datacenters, potentially locking their users in to a specific infrastructure.

Although the software stacks that run on top of these cloud computing infrastructures could be predominantly open source, the APIs used to control them (such as those that enable applications to provision new server instances) are not entirely open, further limiting developer choice. And cloud computing platforms that offer developers higher-level abstractions such as identity, databases, and messaging, as well as automatic scaling capabilities (often referred to as “platform as a service”), are the most likely to lock their customers in. Without open interfaces linking the variety of clouds that will exist — public, private, and hybrid — practical use cases will be difficult or impossible to deliver with open source technologies.

IBM’s offering for setting up private clouds, though completely vendor based, does offer a one stop solution which is scalable and dynamic.

Samuel Sharaf is a Solution Director at Prolifics on the West coast with real world customer expertise with Portal implementations, Dashboard, Forms and Content Management. Sam also has expertise with migrating applications from non-IBM platforms to IBM WebSphere Application and Portal Servers.

IBM CloudBurst Appliance Part 4: Medium and Large Scale Configurations with Practical Scenarios

Samuel Sharaf, Solution Director West Coast

In part 4 of the blog series on IBM CloudBurst device we will discuss basic configurations of the CloudBurst device. Figure 1.0 below shows the CloudBurst device in a medium size configuration. Note that the key interfaces of the device are with the customer storage and Ethernet networks. As we discussed in the previous blog entries, the CloudBurst device is highly modular and can be configured according to customer requirements. The physical configuration showed here serves as an example.

The HS22 blade configuration in the middle is a good representation of the blade center system which starts at 4 blades and can grow to 14 blades to accommodate larger loads. The HS22 blades have embedded flash memory which come pre loaded with ESXi images. Besides that there is no other storage on the HS22 blades. The DS3400 (bottom of the figure) represents storage attached to the blade center and can be grown if required. To connect to their network, the customers can order the device with 1Gb switch module or can opt for 10Gb if its supported on their network. Important to note also is the Fiber connectivity (4 Gbps) offered by the device to connect with the storage blades (DS3400) and to the customer storage network. The x3650 M2 is the management server, which provides management interface to the CloudBurst device administrators.

The CloudBurst device can be easily scaled to accommodate larger practical scenarios. Figure 2.0 below provides a representation of the CloudBurst device in a larger configuration.



Note that it looks essentially the same as the medium configuration. The key difference is another blade center array added for more capacity. Note that because of the availability of high speed modular connectivity the two blade centers are connected both at the network level and storage level. The management server x3650 provides a singular management interface for both blade centers/storage units.

Let’s go into more detail on the storage part of the CloudBurst device, since this serves as the customer image repository (VM ware images) and the management software of the virtual machines. By default the device comes with the DS3400 storage unit which has a capacity of 5.4 terabytes with a 4.5 terabyte of usable space. This come fully configured with RAID 5 and 1 hot swap spare drive (in case of failure of the main storage drive). As shown in both figure 1.0 and 2.0 the storage can be expanded with EXP3000 storage expansion units, each having 5.4 terabyte of capacity. So how is the storage typically used? In practical scenarios, the VM management software takes up to 200 Gb space. A 1.2 Tb space can be taken up by customer supplied VM ware images, assuming 100 images at 12 GB each. Another 1 TB of space can be used to back up the customer supplied VM images. Because of the built in highly modular expansion storage mechanism, it is easy to scale for a larger cloud.

In the next part of this series, we will discuss how IBM offering compares to the other competitive offerings including open source cloud computing solutions…stay tuned.

Samuel Sharaf is a Solution Director at Prolifics on the West coast with real world customer expertise with Portal implementations, Dashboard, Forms and Content Management. Sam also has expertise with migrating applications from non-IBM platforms to IBM WebSphere Application and Portal Servers.

BPM Blueworks - Collaborating in the Cloud

Devi Gupta, VP of Marketing

I saw a demo of IBM’s new offering called BPM BlueWorks and was really impressed. It has many capabilities, but I was most excited by the ability to collaborate within the cloud using BPM tools.

As a systems integrator we often help our customers to assess the benefits of a BPM initiative for their organization. We pride ourselves on being able to help the business users within an organization to "simulate and visualize" their end results, dashboards, metrics, etc. before the IT team even begins implementation. A powerful and important step in the process that correctly sets expectations. With BPM BlueWorks I think we will be able to collaborate with the business analysts and users even more effectively… so to conduct workshops where we can create strategy maps, process maps and capability maps together, all within the cloud. We can import information in from, for instance, PowerPoint, modify within the cloud and export artifacts to Modeler.

I look forward to learning more as this rolls out.


Ms. Devi Gupta directs the market positioning for Prolifics and helps manage the company’s strategic alliance with IBM. Under her guidance, Prolifics has made the critical transition from a product and services company to becoming a highly reputable WebSphere service provider and winner of several awards at IBM including the Business Partner Leadership Award, Best Portal Solution, IMPACT Best SOA Solution, Rational Outstanding Solution and Overall Technical Excellence Award.

IBM CloudBurst Appliance Part 3 – Logical Architecture and Physical Topology Scenario

Samuel Sharaf, Solution Director West Coast

In part 3 of the CloudBurst blog series, I will discuss the logical architecture of the appliance and a basic physical topology demonstrating a practical scenario. In part 2, I mentioned that the CloudBurst device is modular and actually consists of multiple hardware and software components. Let’s start with the high level logical architecture of the appliance – refer to figure 1.0 below. The end users (cloud users or administrators) interact with a browser-based interface to either request virtual resources or manage the cloud.


Figure 1.0 – Logical Architecture

A quick glance at the logical architecture reveals that the key components come from the Tivoli, WebSphere and VMware stacks. The first block in the overall stack is the IBM HTTP Server which handles the user requests. The HTTP Server forwards the user requests to the Tivoli Provisioning Manager and the WebSphere software stack, which form the heart of the overall architecture and run the IBM cloud-computing software. The HTTP Server requests are handled by the TPM and the stack of Cloud computing software that is running on the WebSphere Application Server. The Tivoli Provisioning Manager makes use of the pre-built automation workflows and set of scripts which actually drive the self-service model which serves the VMs requested by the end user. The Cloud computing software also handles any errors and exceptions. The data of the TPM and the WAS Cloud computing software (blue code) is stored in the DB2, while user info is stored in the LDAP. The TPM deployment engine acts as a broker and fulfills the end user requests. Its running set of automation packages and scripts.

The TPM deployment engine makes automation and web service calls to the VMware virtual center. The VM VC manages all the hypervisors and virtual machines which are running on base hardware. The VM VC interacts with physical machines. The physical machine is running a hypervisor – a light-weight process that runs the actual VMs which the end users will be accessing. The VC also provisions and performs customization on VMs.

ITM provides monitoring of the VMs and a dashboard for Cloud Admins to monitor the VMs and the VMware stack.

Let’s now consider a physical topology demonstrating a practical usage of the CloudBurst device. Figure 2.0 below illustrates how different users interact with the ‘Cloud’ to request resources. The ‘Resource Cloud’ is an abstraction representing the CloudBurst appliance, which can be used to create a private cloud. The resources in this case are VMware images which are provided by the customer and cataloged and stored in the image repository. A typical example would be developers working on WebSphere Portal development requiring VMware images which provide a rational development environment along with a Portal Server test instance.



Figure 2.0 – Logical View/Scenario

The figure also illustrates the CloudBurst browser-based interface, which provides provisioning and management of the Cloud Resources. There are two basic categories of users: end users (software developers and quality assurance engineers) and administrators. The Resource Cloud provides a self-servicing platform for end users to request and use resources. The administrators use the browser-based interface to manage resources and users.

In the next part of this series, we will explore medium and large scale deployment topologies of the CloudBurst appliance, scalability, network interfaces and add-on storage devices.

Samuel Sharaf is a Solution Director at Prolifics on the West coast with real world customer expertise with Portal implementations, Dashboard, Forms and Content Management. Sam also has expertise with migrating applications from non-IBM platforms to IBM WebSphere Application and Portal Servers.

IBM CloudBurst Appliance Part 2 – What’s inside the Box?

Samuel Sharaf, Solution Director West Coast

In the first blog entry on this topic, I talked about IBM offerings for cloud computing (i.e. the CloudBurst appliance) and discussed its high level overview and capabilities. In this second part I will discuss the value proposition of the device and explore the technical architecture of the device - mainly what it consists of, or what you are buying when you spend more than 200k to buy one.

So again, what is CloudBurst? CloudBurst is a service delivery platform which consists of prepackaged and pre-configured servers, storage, networking, and software needed to set up a private cloud. These resources (hardware and software) can be provisioned and enabled to provide virtual server resources for application development, testing, and other activities that normally have to wait on physical hardware to be procured and deployed.

An important question to ask here is, what value this device is going to provide. In today’s market customers are largely investing in two categories of solutions, one which provides efficiency in the data centers across their IT organizations and secondly, solutions which help them differentiate from their competitors. Typically, IT data centers spend 30% to 50% of resources in developing, testing and configuring environments.

Some time it takes months to establish data center environments and configure them to be consistent with the requirements. With CloudBurst, a developer can log into a self service portal, select resources required and timeframe, select an image to provision from the service catalog, and be ready to go in minutes as opposed to months. So the idea is that if the efficiency of the data centers improve by the use of CloudBurst device, the available resources can focus and spend time on innovating products which differentiate them from competition.

So how does CloudBurst device accomplish this? To answer this, we have to look inside the box. Unlike DataPower devices which are hardware devices built for specific purposes (e.g. xml acceleration, security, integration etc), CloudBurst actually consists of several different hardware devices/components which are pre built and packaged for specific architecture needs and cloud requirements. A typical CloudBurst device (base configuration) consists of:

• 1 42U rack
• 1 3650M2 Systems Management Server
• 1 HS22 cloud management blade
• 1 BladeCenter H chassis with redundant Ethernet and Fibre Channel switch modules
• 3 managed HS22 blades
• DS3400 FC attached storage

Some important things to note here are, the 3650M2 management server hosts the pre packaged software stack (discussed below) and the HS22 blade hosts the IBM Blue Cloud computing software. The 3 managed HS22 blades hosts the client provided VM ware images, which can be cataloged for on demand provisioning. I won’t go into details of each of the individual hardware components (networking, storage etc) here in this blog as their description can be found on IBM website.

The device also comes pre packaged with IBM software, which includes:

• Systems Director 6.1.1 with BOFM, AEM; ToolsCenter 1.0; DS Storage Manager for DS4000 v10.36; VMware VirtualCenter 2.5 U4; LSI SMI-S provider for DS3400
• VMware ESXi 3.5 U4 hypervisor on all blades
• Tivoli Provisioning Manager v7.1
• DB2 ESE 9.1; WAS ND 6.1.0.13; TDS 6.1.0.1
• Special purpose customized portal and appliance wizard that enables client portal interaction
• Tivoli Monitoring v6.2.1
• OS pack
  

Note that it includes third party software from VMware (virtual center and ESX hypervisor) and IBM cloud computing software which makes use of Tivoli provisioning software components. An interesting point to note is that even though the CloudBurst device consists of several hardware and software components, it is sold, delivered and supported as a single product.

In Part 3 of this blog series, I will discuss the logical architecture of the CloudBurst device and a practical scenario which demonstrates its usage in a real client environment.

Samuel Sharaf is a Solution Director at Prolifics on the West coast with real world customer expertise with Portal implementations, Dashboard, Forms and Content Management. Sam also has expertise with migrating applications from non-IBM platforms to IBM WebSphere Application and Portal Servers.

IBM CloudBurst Appliance – Part I

Samuel Sharaf, Solution Director West Coast

Having lived and breathed in the IBM technology world for the last 10 years, I was intrigued when IBM made the announcement a few months ago (June 16th, 2009) about the CloudBurst appliance. The name of the appliance, CloudBurst, was an interesting one and what it could do almost sounded like magical. A device which can bring together hardware, software and services needed to establish a private cloud? Sounded too good to be true. Obviously, the name of the appliance suggested that It had to do something with cloud computing – a concept which is fast gaining popularity.

As part of our technology group initiative, I decided to take a deep dive into understanding the appliance, its capabilities as they relate to cloud computing and IBM technology, and ultimately how we can we position it to our customers.

In this first part of blog series on CloudBurst, I will share the device overview and its general capabilities at high level. The subsequent blogs will go in more depth in describing its practical scenarios, architecture and real world usage.

IBM CloudBurst provides everything you need to start delivering services much faster than you do today, while reducing costs and providing the benefits of a dynamic infrastructure. It is a pre-packaged private cloud offering that integrates the service management system, server, storage and services needed to establish a private cloud. This offering takes the guess work out of establishing a private cloud by pre-installing and configuring the necessary software on the hardware and leveraging services for customization to your environment. All you need to do is install your applications and start leveraging the benefits of cloud computing, like virtualization, scalability and a self server portal for provisioning new services.

Summarizing the capabilities:

• A service delivery platform that is pre-integrated at the factory
• Built-for-purpose based on the architectural requirement of specific workloads
• Delivered and supported as a single product
• Prepackaged, pre-configured servers, storage, networking, software and installation
• services needed to stand up a private cloud

IBM CloudBurst includes everything from a Self-service portal that allows end users to request their own services and improve service delivery, automation to provision the services and virtualization to make system resource available for the new services thus reducing costs significantly. This is all delivered through the integrated pre-packaged IBM CloudBurst offering which includes implementation services and a single support interface to make it easy.

In part II of this series we will go into more depth in exploring individual features of the appliance in more detail. Stay tuned…

Samuel Sharaf is a Solution Director at Prolifics on the West coast with real world customer expertise with Portal implementations, Dashboard, Forms and Content Management. Sam also has expertise with migrating applications from non-IBM platforms to IBM WebSphere Application and Portal Servers.