Monday, December 23, 2013

IBM Connect Session Preview: Prolifics & Tufts Health - Creating a World Class Future User Experience Platform

IBM Connect 2014 is just around the corner! This is my first visit to the conference, and my first time as a session co-speaker. Along with one of our great customers, Tufts Health, I will be presenting about the replatforming of their digital user experiences using IBM Customer Experience Suite and IBM Employee Experience Suite products and capabilities.

What you might like to hear in this session:
  • Business and technology drivers for having an online experience platform
  • Selection criteria
  • Products in a user experience suite
  • Capabilities in a user experience platform
  • A real world implementation success story
I’m excited to show off the solution our teams created! To learn more about this IBM Connect session, click here.

To learn more about Prolifics' presence at IBM Connect, visit our conference page.

If you are planning to attend IBM Connect, I hope to see you at my session! Interested in connecting before the conference? Contact me today to schedule a meeting or learn more about my session with Tufts Health.
Session Details:
ECE203: Tufts Health: Creating a World-Class Future User Experience Platform
Date: Wednesday, January 29
Time: 3:00pm-4:00pm
Speakers: William Pappalardo, Tufts Health Plan; Tim Reilly, Prolifics
Abstract: In this session, you will learn why Tufts Health Plan chose IBM's Customer Experience Suite and Employee Experience Suite to replace their existing portal portfolio. Tufts Health Plan wanted to ensure they had a world class future looking user experience platform in place before modernizing and investing in new capabilities for their users. The session will detail how they subsequently planned and delivered an effective online experience using portal, web content management, forms, social solutions and more. The team will discuss their business priorities, technology selection, lessons learned, and what's up next in their roadmap.

Tim Reilly is Practice Director with Prolifics. He has led the implementation of many global projects using IBM WebSphere Portal and has extensive background in design and development of enterprise portals. He specializes in providing Enterprise Java and Portal solutions leveraging WebSphere Portal, Content Management, Tivoli and third party integration. He has over 10 years of experience with WebSphere Portal and is a former Apache Software Foundation committer.